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Bilingual Customer Service Representative

Suwanee, GA

Order: 7726
Temp

Company located in Suwanee is hiring a Professional Bilingual Customer Service /Order Entry specialist.

The position is for an International Customer Service Representative.

 

Shift: Monday - Friday

Hours: 8:00am – 5:00pm

Lunch: 12:00pm – 1:00pm 

 

Pay Rate: $13.00 – $16.00 (depending on experience)

 

Position Summary 

The Customer Service Representative in International Sales is responsible for day to day contact with assigned customers. This includes processing emails, on-line orders, faxes and phone calls daily. In addition, the Customer Service Representative will assist the Regional Sales Manager(s) with administrative and account maintenance support.

 

Position Responsibilities 

1. Efficient processing of orders received daily by fax, email, on line ordering and telephone.

2. Handle or channel customer requests or complaints

3. Process required debits and credits

4. Maintain all necessary account files

5. Set up new accounts as required

6. Assist Management with administrative and account maintenance support

7. Share in completing various quarterly and semi-annual departmental administrative tasks

8. Successfully complete all required training

9. Complete other duties as may be assigned by management

 

Education

High school or equivalent required; some college preferred

 

Required / Preferred Skills:

1-2 years working in a dynamic office environment: customer service experience a plus

Must be dependable and prompt

Bilingual in English and Spanish

Able to communicate effectively on telephone

Basic computer knowledge of Microsoft Office and able to work with email

Able to work in a team environment

Capable of multi-tasking.

Apply now www.wagnerstaffing.com then call the Professional Branch. 770-559-3187

#WagnerTechnical